Terms and Conditions

1. Agreement

These Terms govern websites, apps, and services operated by Oblisc Pvt Ltd (“Oblisc”, “we”, “us”). By creating an account or using Oblisc Sports or Oblisc Commerce, you agree to them.

If you use the platform for an arena or store, you confirm you are authorized to bind that business.

2. Products

Oblisc is a Platform-as-a-Service (PaaS). We provide software. We do not provide turfs, coaching, retail goods, or fulfilment.

Oblisc Sports is an aggregator. Arenas list turfs and open slots. Players discover, compare, and book in one place. Oblisc is not the venue.

Oblisc Commerce is a storefront platform. Merchants catalogue products and sell to their customers. Oblisc is not the seller, inventor, or merchant of record.

3. Accounts

You must provide accurate details and keep credentials confidential. You are responsible for activity under your account.

The services are intended for users 18 or older. A parent or legal guardian must agree if a minor is permitted to use a booking or store.

4. Oblisc Sports

Arenas must keep turf details, prices, amenities, and slot availability accurate. Double-bookings or fulfilment failures caused by arena-side inventory, walk-ins, or staff error are the arena’s responsibility.

A confirmed booking is a contract between the player and the arena only. Oblisc is not a party to that contract.

Player payments are collected by Oblisc (or our payment partner) and remitted to the arena on the settlement cycle shown in the arena dashboard. Any amount Oblisc retains is solely the PaaS fee for the arena to be on Oblisc. Chargebacks, refunds, and payment disputes are the arena’s responsibility and may be netted against later remittances.

Cancellations, no-shows, reschedules, and refunds follow the arena policy displayed at checkout. Oblisc has no liability for venue condition, safety, denied entry, or a failed booking.

5. Oblisc Commerce

Merchants pay Oblisc a monthly PaaS subscription for storefront access. That fee is billed by Oblisc and is separate from store checkout.

Store customer payments are not collected by Oblisc. You connect your own gateway (for example Razorpay). API keys and secrets are stored encrypted and used only to run that store’s checkouts. Settlement is paid by the gateway into your merchant account.

You are merchant of record: catalogue accuracy, fulfilment, shipping, returns, invoices, taxes, chargebacks, and customer support are yours. Gateway fees are charged by the provider, not Oblisc.

You must not list illegal, infringing, unsafe, or deceptive goods or services.

6. Fees and taxes

Sports: the arena pays a fee only to be on Oblisc. That fee is for PaaS access. It is not a fee for the turf, a completed session, or any guarantee of bookings.

Commerce: merchants pay the published monthly subscription for PaaS storefront access. Unused periods are not refunded except where law requires.

Taxes (including GST) are extra where required. You are responsible for your own tax registrations and filings.

7. Acceptable use

Do not interfere with slot inventory, scrape in a way that degrades the service, attempt unauthorized access, upload malware, or use the platform for fraud or unlawful activity.

We may suspend or terminate accounts for breach, chargeback abuse, or legal risk.

8. Intellectual property

Oblisc owns the platform, software, and marks. You retain rights in your arena, store, and catalogue content. You grant Oblisc a licence to host, display, and process that content solely to operate the services.

9. Availability

We design for high availability and standard production security (encryption in transit and at rest, isolated services, access control). We do not warrant uninterrupted or error-free operation. Gateways, app stores, and networks we do not control can fail.

10. Disclaimers and liability

Oblisc is a Platform-as-a-Service. The software is provided “as is” and “as available”, with no warranties of any kind, express or implied, including arena quality, player conduct, merchant products, or gateway uptime.

To the maximum extent permitted by applicable law, Oblisc has no liability whatsoever — in contract, tort, or otherwise — for any loss, damage, injury, claim, cost, or dispute arising from the platform, a booking, a venue, a player, a merchant, a product, a payment, a gateway, or downtime. Fees paid to Oblisc are only for platform access and do not create any duty, warranty, or liability.

11. Indemnity

You will indemnify Oblisc against claims arising from your listings, bookings, store, content, tax obligations, or breach of these Terms.

12. Changes, law, contact

We may update these Terms by posting a new version on this page. The “Updated on” date will change. Continued use after that date is acceptance.

Disputes are subject to the exclusive jurisdiction of the courts at Srinagar only.

Questions: hello@oblisc.com.